Shipping policy

Patina Skincare – Shipping Policy

Thank you for shopping with Patina Skincare. We are committed to delivering your order carefully and efficiently. Please review the details below regarding order processing and shipping.

Order Processing All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been placed, followed by a shipping confirmation email with tracking information once your package has been dispatched.

Shipping Methods & Delivery Times We ship via reliable carriers to ensure safe delivery of your skincare products. Estimated delivery times are as follows:

  • Standard Shipping (United States): 3–7 business days after processing
  • Expedited Shipping (United States): 2–4 business days after processing (where available)
  • International Shipping: Delivery times vary by destination and typically range from 7–21 business days after processing

Please note that delivery times are estimates only and are not guaranteed. Shipping price and delivery times will be estimated when you place your order at checkout. Delays may occur due to carrier issues, customs processing, weather, or other circumstances beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

Order Tracking Once your order ships, you will receive a tracking number via email. You can use this number to monitor the status of your package through the carrier’s website.

Shipping Restrictions We currently ship to [list countries or state “most countries worldwide”]. Certain remote locations or restricted regions may not be eligible for delivery. If we are unable to ship to your address, we will notify you and issue a full refund.

Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact us at patinaskincare@protonmail.com within 7 days of the expected delivery date. Include your order number and any relevant photos or tracking details so we can assist you in resolving the issue.

Contact Us For questions regarding shipping or your order status, please email us at patinaskincare@protonmail.com. We are happy to help.

Thank you for choosing Patina Skincare.